Privacy Policy

Privacy Policy

Effective Date: March 1, 2025

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Families Forward Resource Center (“FFRC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://familiesforwardrc.org and interact with our services.

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By using this site, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

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Personal Information
When you interact with us—such as signing up for services, registering for events, or subscribing to newsletters—we may collect personal details like your:

• Name

• Email address

• Phone number

• Mailing address

• Demographic information (e.g., ethnicity, age range, language preference)

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Non-Personal Information
We may collect non-identifiable information through cookies and analytics tools:

• Browser type and version

• Pages visited

• Time and date of visit

• Referring website

• Device type

How We Use Your Information

We use your information to:

• Provide services, resources, and updates you request

• Schedule and coordinate program participation (e.g., classes, utility assistance)

• Send newsletters, reminders, and community updates

• Improve our website’s content and user experience

• Ensure program eligibility and compliance with funders

• Analyze trends to improve service delivery